Joseph Juran
Joseph Juran was a quality management consultant who worked alongside Deming to rebuild Japanese industry after World War II. He is credited with developing the concept that 80% of quality problems are caused by 20% of factors, applying the Pareto Principle to quality management.
Works
- Juran on Leadership for QualityJuran's principles and strategies for achieving quality leadership in organizations
- Juran's Quality Control HandbookJuran's comprehensive reference for quality control methods and management
- Juran on Planning for QualityJuran's systematic approach to planning and implementing quality improvements
- Managerial BreakthroughJuran's guide to achieving dramatic organizational breakthrough through quality management