Lee Cockerell
Lee Cockerell is a former Executive VP of Operations for Walt Disney World who oversaw 40,000 cast members and is now a speaker and author on operational excellence, leadership, and customer service. His frameworks are widely applied by small and midsized business operators.
Works
- Creating MagicLeadership lessons from Disney on creating exceptional employee experiences
- The Customer RulesService excellence principles for building customer satisfaction and loyalty
- Time Management MagicPractical time management strategies for busy professionals and leaders
- Career MagicAdvance your career through strategic planning and professional development