Leslie Yerkes
Leslie Yerkes is an organizational consultant and author who has worked extensively with hospitality companies including celebrity cruises, studying the link between fun, culture, and customer service performance.
Works
- Fun WorksLeadership guide on creating workplace culture that values fun and engagement
- 301 Ways to Have Fun at WorkPractical strategies and activities for improving employee morale and engagement
- Beans: Four Principles for Running a Business in Good Times or BadFour-principle framework for managing business in both thriving and challenging times