← Regis McKenna
Relationship Marketing
Building customer relationships and loyalty through personalized, responsive marketing
About the author
More by Regis McKenna
- The Regis TouchMarketing strategy and high-tech business principles from Silicon Valley pioneer
- Total AccessDirect customer access and responsiveness as competitive advantage in business
- Real TimeMarketing in real time and the power of immediate customer feedback and response
- Who's Afraid of Big Blue?IBM's dominance in computing and how competitors can challenge market leaders