David Maister
David Maister was one of the world's foremost authorities on the management of professional services firms, with a career spanning law, accounting, consulting, and other knowledge businesses. His books on managing and marketing professional services are considered definitive in the field.
Works
- Managing the Professional Service FirmLeadership and management practices for professional service and consulting firms
- True ProfessionalismStandards and practices for true professionalism in service-based businesses
- Practice What You PreachAligning organizational strategy and culture with what you believe and practice
- Strategy and the Fat SmokerThe gap between knowing what works and actually executing strategic change
- The Trusted AdvisorBuilding trust-based client relationships and positioning expertise for premium value